dale directed medicare and medicaid under the first presidency of bush. she said it was expected. but what is key is that they are transparent about them so insurers can plan. >> it is getting extremely worrisome about what happens if people can't and aren't enrolling. >> reporter: the white house has promised to release its own figures this week. in washington, danielle nottingham, wjz eyewitness news. >> reporter: this week, the department of health and human services began sending e-mails to people who were unable to create an account, inviting them to come back and try again. >>> how does it look on the roads right no? -- now? let's look at the roads with kristy breslin. >> hi, kai. hi, everyone. well, we're starting often very slowly, along northbound 95. with delays beginning at eastern avenue. going over to mountain road in harford county. we had a couple of earlier accidents that had been moved to the shoulder. top side inner loop, stop and go there, from jones falls to the expressway. not too bad on the west side inner loop. a couple of brake lights as you make your way t